Services

Refund

if you dont receive your order we will re send order our or refund money back.

 

Terms conitions

You have to be age of 18 or above to purchase and use an electronic cigarette product.

 

Shipping Service

UK & International Delivery.

All deliveries are sent by Royal Mail 1st Class Recorded Delivery and require a signature upon receipt. Furthermore we will also email you your tracking link once your items have been despatched. we know ecig vapour community would want e liquid next day so this is best service recommended.

we also offer cheaper service which is 2nd class

wholesale orders.

 

we offer dpd next day service guaranteed before 12  ,which also covers  liability insurance.

 

When will you ship my order? 

All orders are shipped same day after receipt of payment. 

Monday - Friday Received before 3pm

Saturday Received before 11:30am

 

How long does UK delivery take? 

UK Royal Mail 1st Class Recorded Delivery (signature required) approx 1-2 working days.

 

How long does International delivery take? 

UK Royal Mail 1st Class Recorded Delivery (signature required) approx 10 working days.

 

Track your delivery.

You will be sent an e-mail by myshishapen confirming your order and a Royal Mail Tracking Number for you to track your items. please track at www.royalmail.com For International Tracking you can also use your local postage website to track your items.

 

Still waiting for my delivery?

 

UK 

In the unlikely event that you do not receive your order within 4 working days, Contact us using the contact page immediately quoting your order number.

 

International 

In the unlikely event that you do not receive your order within 10 working days, Contact us using the contact page immediately quoting your order number.

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